Drafting that Interoffice Memo : From a Paralegal To a Paralegal

  I studied business writing while pursuing my bachelor’s degree at Loyola Chicago.  By the time I completed Paralegal Certification there a few years later, I had worked under 4 lawyers.  I saw how important clear and concise language can […]

How to say ‘I’m Sorry:’ Apologizing Professionally.

I was talking with a media and marketing professional months ago, during this past Oscars’ season. A celebrity talk show host made very insensitive and ‘arguably’ racist remarks about an actresses live on TV.  The next broadcast, the talk show […]

Communicate like a Pro

Though the concept of empathy might contradict the modern concept of a traditional workplace—competitive, cutthroat, and with employees climbing over each other to reach the top— the reality is that for business leaders to experience […]